Board Tool Kit 1.877.374.0511

Parent Technical Assistance Center


General Federal Landing Pages regarding COVID-19:

OSHA COVID-19 page

CDC Landing page for COVID-19


Department of Education on Children and the COVID-19 Virus:

Questions and Answers On Providing Services to Children with Disabilities During the Coronavirus Disease 2019 Outbreak(March 2020)


Helpful Information for Employers:

CDC Interim Guidance for Business & Employers

Department of Labor Wage & Hour Division: Provides information on common issues employers and employees face when responding to influenza, pandemics, or other public health emergencies, and their effects on wages and hours worked under the Fair Labor Standards Act and job-protected leave under the Family and Medical Leave Act.

OSHA publication: Guidance on Preparing Workplaces for COVID-19

Maine Association of Nonprofits: Great, easy-to-read article about things that should be on the radar of nonprofits as you navigate the current situation. 

Coronavirus Webinar (Minnesota Council of Nonprofits held this webinar on 3/4/2020. Slides and recorded webinar are available.)

Remote Work Quickstart Guide

Emergency Telework Information 

Sample Telecommuting Policy (also available as a Word template that can be customized to your agency)

Keeping Technology Clean 

Tips for Communicating with Your Staff During Times of Crisis 

Guidance for Businesses During Times of Disaster

Technology Resources

Note: This workshop was put on by R4 PTAC in December, 2010 as a telephone workshop - not a webinar. Despite the workshop happening a number of years ago, the content is still relevant for parent centers.


The following resources were funded through a 2013 supplement from OSEP to the Region 4 PTAC, to enhance R4 parent centers' capacity surrounding their project websites.  The archived information is provided to Region 4 parent centers trough a partnership between Idealware and the Region 4 PTAC.


  • Starting the Audit Process (Originally offered on 5/29/13)
    In this session, we'll kick off the website auditing process by defining your priorities and setting your goals. Next, we'll go through strategies for user interviews and surveys so you can assess whats working on your website and what needs improvement. Finally, we'll discuss the idea of the heuristic website audit, comparing the process to web design best practices.
    Recording   Slides
  • Defining Your Design and Content Strategy (Originally offered on 6/19/13)
    A website needs content before it can be useful to your constituents. In this session, you'll learn how to define your content strategy what content goes where, who creates the content, and how your content is organizedso your website provides value. From there, we'll kick off the design process with an introduction to wire framing, how to create a site map, and an overview of website analytics to help you identify your high-traffic areas and what visitors want from your site.
    Downloads: Recording  Slides
  • Fleshing Out an Accessible, Usable, and Polished Website (Originally offered on 7/10/13)
    In this session, we'll take a look at the nitty-gritty of web design. Starting with a more detailed look at the wire framing discussed in the previous session, we'll then plunge into visual design outlining best practices for usability and accessibility. We'll end this session with a discussion on search engine optimization (SEO), so your constituents can find you on search engines such as Google.
    Downloads:  Recording   Slides
  • Lets Get Technical (Originally Offered on 8/21/13)
    With your strategy and goals defined, it's time to get under the hood. In this session, we'll cover the technical side of website design, starting with an overview of content management systems (CMS), which make it easier for nontechnical staff members to create or update website content themselves. We'll also cover the technical side of implementing your SEO strategy and website analytics tool, and cover website security. Finally, we'll end with a discussion on integrating your website with your database, online payment tool, or other systems.
    Downloads:  Recording   Slides
  • Defining Your Priorities and Moving Forward (Originally Offered on 9/18/13)
    Now that your strategy is in place, and you've got an understanding of the tools involved, it's time to put your plan in action. In this session, we'll discuss how to work with a consultant who can bring your redesign to fruition. We'll end with an overview of the typical website development processes.
    Downloads:  Recording  Slides
  • Optimizing Your Website for Search Engines:  Does your organization show up on the first page of results in search engines like Google or Yahoo? The content and structure of your website can have a dramatic effect on how easily potential constituents can find you via search engines. In this session, we'll talk through the techniques that can help from straightforward ones that anyone can do, to some of the structural and technical ones that can make a big difference.
  • Creating an Accessible Website:  What are the straightforward steps that every organization should take to help those with disabilities access their website? What are things that make the difference between a site that's helpful and a site that's unusable to a part of your audience? What tools are available to help audit your website for these types of issues? We'll answer these questions as we go through the standards that can help any organization make their website accessible to anyone.


  • Creating a Parent Centered Website (Worksheet)
    One of the main purposes of your websites navigation (the menu) is to make it easier for your site visitors to find what content they want. As such, it's important to first identify who is going to visit your site who are your user groups? and then put yourself in their shoes.
  • When Should You Update Your Website Content? (Worksheet)
    Nothing that appears on your website is likely to be accurate forever. Some things like event listings or a tip of the daywill be out-of-date much sooner. It's very useful to create a review and update calendar for yourself to ensure you know what youll look at when.
  • What Type of CMS Do You Need? (Worksheet)
    There are many different content management systems (CMS) available, and while they all provide the same essential functionality, some are better suited to different uses and types of organizations. To choose the one that's right for you, think through your organization's website needs.