Week 1 – August 6th, 2024 Theme: Problem Employees: Identify and Manage Them Before They Impact Your Business and Career
There are 11 problem behaviors of difficult employees as described by leaders worldwide. Do you know how to identify them, and what to do about them? This handout will help: https://cclinnovation.org/wp-content/uploads/2020/02/problem-employees-ccl-white-paper.pdf
Week 2 – August 13th, 2024 Theme: If Employees Don’t Trust You, It’s Up to You to Fix It
The best way to motivate difficult employees is to build trust with them. Doing that is more within your control than you might think. Learn the why’s and how’s at this link: https://hbr.org/2017/01/if-employees-dont-trust-you-its-up-to-you-to-fix-it
Week 3 – August 20th, 2024 Theme: Managing Difficult Employees
Addressing a difficult employee’s behavior can seem filled with gray areas. Especially when they are not actually breaking laws or policies. We still need to address the matter to prevent bigger problems. This short video will help clear things right up: https://www.youtube.com/watch?v=DuC-r64fVZA
Week 4 – August 27th, 2024 Theme: Script for Fierce Conversations
Tripping over your tongue when it’s time for a “Fierce Conversation” with a difficult employee? This universal, 7-step script will help: https://www.collaborativepractice.com/system/files/Fierce-Conversations-Overview.pdf