Week 1 – November 2nd, 2021 Theme: Learn about the Top 5 Performance Objectives

One of the best ways to motivate employees is to help them understand how their work directly impacts the health of the parent center they work for. When individuals are invested, the organization thrives. Tying work performance to the organization’s performance indicators is a great place to start. Do you know what the top 5 performance indicators are? https://upskillcoach.com/blog/the-top-5-performance-objectives/

Week 2 – November 9th, 2021 Theme: Successfully Use and Improve Emotional Intelligence in the Workplace

To help others develop their career skills, center directors must first make sure our own emotional intelligence skills are strong. There are 4 main attributes to work on developing. This resource gives a great overview and offers links to examples of each one: https://www.indeed.com/career-advice/career-development/emotional-intelligence-skills 

Week 3 – November 16th, 2021 Theme: How to Use a Progressive Discipline System

Are your progressive discipline policies up to snuff? Do they offer multiple options for improvement whenever possible? Make sure your board and staff review them annually. Be clear about expectations and what will happen when expectations are not met. Explore some options and language for your policies here: https://www.shrm.org/resourcesandtools/tools-and-samples/how-to-guides/pages/how-to-use-a-progressive-discipline-system.aspx

Week 4 – November 23rd, 2021 Theme: Is Performance Coaching Right for You?

Performance coaching can be formal or informal. What is essential is that it’s clear what growth is expected and what plan is in place for accomplishing that growth. Learn about the basics of the processes involved and find links to deeper learning here: https://upskillcoach.com/blog/what-is-performance-coaching-a-simple-guide/

Week 5 – November 30th, 2021 Theme: Understanding the Power of Positive Discipline

When it’s time to move beyond coaching to a verbal or written disciplining session, a positive approach matters. Speak hard on the change you expect to see, not the person who needs to make it. Address the matter immediately and concisely. For most of us, this skill does not come naturally. Watch this short video for ideas on what to say and do: https://www.youtube.com/watch?v=As9vzm0KawE