“This InfoBrief (from the National Collaboration on Workforce and Disability for Youth) discusses the importance of soft skills and offers specific strategies parents and families can use to help their child develop skills for employment success, including communication skills, interpersonal skills, decision-making skills, and lifelong learning skills.” http://www.ncwd-youth.info/publications/helping-youth-develop-soft-skills-for-job-success-tips-for-parents-and-families/